Tell the desk which world you visited and what happened. For a specific round, add its identifier. Keep passwords and other private access details out of the message.
Find the round already in progress.
Reload the same slot and use its recovery or replay controls. Retrying the same round does not spend credits twice. Complete a pending bonus before opening another slot.
Your free chips and your way in.
Virtual Chips are always free, stay within the games and cannot be redeemed. Your account has one shared slot balance; guest credits are separate. A free refill is available below 50 credits once per 24 hours.
A question about your information.
Download account records or delete your account from Privacy controls. If you cannot sign in, choose “Privacy request” below. We may need proportionate checks to protect your information; do not send identity documents with your first message.